Compliance

Real Members provides services for Discord community growth. Our standards centre on informed participation, transparent offers and respect for each person's choices. We do not sell Discord accounts, and a purchase does not guarantee engagement, long-term retention or a business outcome.

Participation must be voluntary. Before authorising any action involving their Discord account, a person must receive a clear explanation of its purpose and the relevant terms. Consent must be explicit: website sign-in or acceptance of general terms alone is not permission to join additional communities.

Authorisation may only be used for its disclosed purpose. People remain free to leave a community or revoke their authorisation; their decision must be respected. Customers and partners must not mislead people about the community they are joining or the offer being promoted.

Our service must not be used for fake identities, forced membership, fabricated conversations or misleading claims about a community's popularity. Membership numbers do not demonstrate activity or endorsement, and must not be presented as a promise of sales or engagement.

Only confirmed new joins count toward a package. Existing members and unsuccessful attempts do not count. Delivery timing can vary with platform limits, server settings and account restrictions; these limitations do not justify bypassing user consent or platform safeguards.

Real Members is independent of Discord and is not endorsed by it. Our service, customers and partners must respect Discord's Terms of Service, Community Guidelines and applicable Developer Policy. Purchasing a service does not create an exception to those rules or permission to circumvent platform restrictions.

A person's consent does not by itself establish that every use of a service is permitted by Discord. Concerns about unauthorised participation, misleading promotion or misuse should be reported to us so they can be investigated.

Do not use the service to spam, deceive, harass, bypass access controls, misrepresent an affiliation or infringe another person's rights. Resellers must describe the product honestly and handle their own customers' questions and legal obligations. We may review credible misuse reports and restrict abusive access, subject to applicable customer rights.

For a delivery issue, privacy concern, suspected misuse or payment question, email hello@real-members.com. Include an order reference or server ID if relevant, but do not email passwords, Discord tokens or card details. Refund conditions and mandatory consumer rights are explained in our Terms of Service; data handling is explained in our Privacy Policy.